80 Surefire Ways to Get What You Say Understood
by Dr. Walter St. John
We have all felt the happiness and satisfaction from being understood by another person. Conversely, we have experienced the feelings of frustration and futility when this fails to happen.
The book identifies the major factors that influence a speaker's ability to get what he/she says understood and explains how each of these factors helps them to connect with their listeners. Each factor is defined and presented simply in a practical, no-nonsense manner.
Connecting: 80 Surefire Ways to Get What You Say Understood is a how-to book that is designed to be informal and reader friendly. Each of the eighty different topics stands alone and can be read quickly.
The book is organized into seven sections to assist readers and to save them time in locating topics of interest:
|•||Organizing The Message|
|•||Content of The Message|
|•||Context of The Message|
|•||Word and Language Use|
|•||Clarifying the Message|
|•||Speaking Voice and Style|
The book also offers two self-assessment checklists on the speaker's ability to get what is said understood by his/her listeners and the listener's ability to understand what is said to them by the person speaking.About the Author
Walter St. John has a lifelong interest in interpersonal communication. He lives in the outskirts of Bangor, Maine, with his wife.
Now retired, St. John had three professional careers. He began his career in public education as a teacher, counselor, coach and administrator. Next, he was a college professor and administrator with three state universities. He completed his career in management for the Hersey Foods Corporation and later as the president of the Management Communications Institute.
St. John has given speeches and conducted communications workshops throughout the United States and Canada as well as written extensively in the communications field.
St. John was graduated from the University of Arizona with a bachelor's degree in Speech Communications and a master's degree in History and Political Science. He earned his doctorate from the University of Southern California with a major in management and a minor in counseling.
(2013, paperback, 242 pages)